General Terms and Conditions

1 Scope For business relationships between CEWE Ltd (hereinafter referred to as "CEWE") and the purchaser, the following General Terms and Conditions apply exclusively in the version available on the Internet at the time of the order. These can be saved and/or printed out by the customer on his computer for the purpose of the OSF web shop order. The OSF web shop is available in English, the contract language is English 

2 Contractual partner The contractual partner of the customer is CEWE Ltd, Unit 4 Spartan Close, Tachbrook Park, Warwick, Warwickshire, CV34 6RR  

3 Ordering process The customer gives CEWE the consent by sending an order for the supply of printing media and consumables (“Goods”). Before sending the order, the customer can change and view the data at any time, identify any input errors and, if necessary, correct them before the binding final submission of their order. CEWE will immediately confirm receipt of the order to the customer by email. Confirmation of receipt of the order does not constitute acceptance. The contract is concluded when the order placed by the customer via the Internet is accepted through delivery of the goods or through notification of delivery. 

4 Prices The goods are delivered at the prices and conditions set out in the contracts in GBP (UK Contracts) or Euro (Republic of Ireland Contracts). The price consists of the order value, shipping costs and other price components and includes the applicable statutory sales tax. 

5 Delivery, shipping The goods are delivered in accordance with the provisions set out in the contracts, unless otherwise agreed between the customer and CEWE. 

6 Retention of title The goods remain the property of CEWE until all goods from the same order have been paid for in full. 

7 Claims for Defects The legal regulations apply to the purchaser's rights in the event of material and legal defects, unless otherwise specified below. If the goods have a defect, the customer is entitled to choose between subsequent performance in the form of remedying the defect (repair) or delivering a new item free of defects (subsequent delivery). However, CEWE is entitled to refuse the selected type of subsequent performance if this can only be carried out at disproportionate costs and if the other type of subsequent performance would not entail any significant disadvantages for the customer. 

8 Liability CEWE is liable for damages caused by intentional or grossly negligent behaviour by CEWE, a representative or vicarious agent, in accordance with the statutory provisions. Otherwise, CEWE is only liable to the customer in accordance with the Product Liability Act, based on a guarantee assumed, due to injury to life, the body or health or due to the culpable violation of cardinal obligations (essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely). In the event of a breach of cardinal obligations, the purchaser's claim for damages is limited to the contract-typical, foreseeable damage, unless another of the exceptional cases mentioned in sentences 1 and 2 of this paragraph also applies. 

9 Data protection, data backup with regard to the regulations relating to data protection and data backup, reference is made to the separate data protection declaration, which can be saved and/or printed out by the customer on his computer for the purpose of ordering online. 

10 Final provisions these General Terms & Conditions are governed by English Law. Mandatory provisions of the country in which the customer has his habitual residence remain unaffected. If individual provisions of this contract with the customer, including these General Terms and Conditions, are or become invalid in whole or in part, this will not affect the validity of the remaining provisions. As of: March 2024